7 Top Skills to Look for In an Office Manager

7 Top Skills to Look for In an Office Manager

Managing an office requires an abundance of skills. Any good office manager needs to be highly flexible, efficient and have excellent attention to detail. Finding the perfect office manager is worth its weight in gold, especially when you consider that their role is essentially at the core of your business. So, what basic office management skills should a candidate possess? Here, we discuss the best skills required for office manager roles.

Top Office Manager Skills to Look For

There are a variety of skills needed for office manager roles. If you’re looking to hire an office manager for your business, here are some of the top key skills to look for.

1. Administrative Skills

Administrative positions, such as an office manager, require good admin skills. Some duties that an office manager's work requires include maintaining databases and records, dealing with recruitment paperwork, processing mail, managing budgets and spending, ordering office supplies and potentially delegating tasks. These types of duties are performed daily so excellence is essential. However, with practice, an office manager can easily improve. Additionally, there are many administration courses that can help.

2. Communication Skills

One of the main office manager skills and qualities to look for is communication. An office manager is often the central point of contact for employees to communicate with senior management so having superb verbal and written skills is fundamental to the role. An office manager should be able to remain calm under pressure and deal with each employee in an unbiased manner.

3. Organisational Skills

Office managers need to be highly organised. Running an office is a challenging task for anyone. However, someone who is highly organised will be able to ensure the office runs efficiently for optimal output. Being organised requires attention to detail, appropriate planning and thinking creatively. In addition to keeping themselves organised, the office as a whole should be effectively organised so that it can run smoothly with minimal disruptions.

4. Technical Skills

Beyond basic office management skills, an office manager should be able to take care of scheduling tasks, payroll, travel and file management. In a digital age, this requires the use of software. For example, you may use Slack for communication purposes, Microsoft Office for documents or Asana to manage team projects. There is a wealth of programs that can be used to aid office management so being proficient in some of the most well-known software platforms is a key attribute to look for.

5. Time Management Skills

Time management is necessary for any role, particularly when it comes to managing an office. Deadlines may need to be met on a daily basis and workloads require to be prioritised. Additionally, emails need to be read and answered promptly. A candidate with exceptional time management skills may be proficient in time management digital tools, planning and being intentional with their daily tasks. A successful office manager will be able to handle multiple duties at once, adequately managing a diary and any emergencies which may arise.

6. Problem Solving Skills

When something goes wrong in the office, the office manager is the first point of contact. That means problem-solving skills are a must. Being able to deal with conflict in a professional manner is important, as is decision making and agility. It’s also important to think outside the box in terms of forming solutions to issues.

7. Self-Confidence

While self-assurance isn’t a skill, it’s an attribute that any great office manager possesses. A candidate needs to believe that they’re confident of making excellent decisions, not just for themselves but also in terms of the business as a whole. They need to be positive and be able to boost staff morale, particularly in challenging circumstances. Being able to motivate employees, practise leadership and demonstrate teamwork skills all stem from self-assurance. Employees need to be assured that they can turn to the office manager for guidance so a candidate that is aware of their strengths and can present an abundance of well-rounded skills will be a great addition to your business.

Oriel Partners Can Help You to Find the Perfect Office Manager!

If you’re searching for a great office manager with exceptional skills, Oriel Partners can help. Please get in touch to see how we can assist you. You can also check out our office manager job description template here.

Posted on Oct 27, 2021

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