Are you passionate about people, service, and creating exceptional workplace experiences? We’re looking for a professional, proactive Concierge to lead the front-of-house experience at a high-end flexible workspace in the West End.
This is a people-first role — perfect for someone who thrives in a premium hospitality environment and loves creating meaningful connections. You’ll be responsible for delivering an elevated, personalised service to members and guests while managing the smooth day-to-day running of the space.
Key Responsibilities:
• Provide a warm, professional welcome to all members and visitors
• Onboard and support new members, ensuring a seamless start
• Coordinate and deliver member requests efficiently and thoughtfully
• Organise and host workspace tours, meetings, and events
• Manage meeting room bookings and setups
• Build relationships with local partners, venues, and service providers
• Plan community events and networking opportunities
• Maintain high presentation standards across the workspace
• Respond to feedback and resolve issues to ensure customer satisfaction
• Support reporting, member communications, and concierge systems
If you're organised, detail-oriented, and thrive on delivering outstanding service, we’d love to hear from you.