Job Description Template for a Receptionist

A job description that attracts the right candidate for your role is crucial so the more information you can provide, the better. When briefing any Receptionist candidate, we always discuss the vacancy in great depth including explaining the duties, company culture as well as any benefits package. We spend a long time focusing on the right fit for you, so we want the job description to also speak to a candidate and make them feel excited by the opportunity.

At the start of the job description, it is worthwhile including a company profile describing what you are looking for and giving an overview of the company and culture. Perhaps include a link to the ‘About Us’ section of your website or any other useful information.

If you would like to access to our pool of talented Receptionists, please get in touch. In the meantime, please see below a Receptionist template for your use.

Responsibilities of a Receptionist

The following is a list of bullet points outlining the key responsibilities of a receptionist:

• Meeting and greeting all visitors to the office
• Answering telephone calls in a timely fashion, taking clear and detailed messages
• Overseeing the meeting room bookings
• Arranging catering for meetings and events
• Managing office supplies
• Ensuring the fridge is well stocked
• Liaising with suppliers such as IT and cleaning staff
• Assisting with any facility issues
• Being responsible for Health and Safety
• Managing expenses
• Diary management
• Booking travel
• Organising meetings
• Managing subscriptions
• Ensuring new starters have building access
• Reporting into the Office Manager and assisting with day to day needs
• Basic office administration
• Filing and scanning
• Distributing the post
• Ordering couriers and taxis

Requirements of a Receptionist

Below is a list of bullet points describing the qualifications or personality profile that a Receptionist needs to have or aspire to:

• Educated to A. Level
• Competency with Microsoft Office
• Confident and friendly personality
• Professional telephone manner
• Previous, proven front of house experience
• The ability to work as part of a team
• Well spoken
• Polished in appearance

Benefits for a Receptionist

Below is a list of some of the benefits a Receptionist would have working with your company:

• Salary Bracket
• Pension
• Mobile Phone
• Private medical insurance
• Core office hours
• Annual bonus
• Holiday allowance
• Cycle to work scheme
• Gym membership

You can also include the softer benefits, such as team social events, flexible working hours, fully stocked fridge, free uniform provided, annual pay review etc.